Gen Digital Subprocessors
Sometimes, we can’t do everything on our own. We (Gen Digital Inc. and its affiliates) therefore engage third-party entities to provide us certain services or perform limited activities in connection with our services.
If we disclose your personal data, we require its recipients to comply with adequate privacy and confidentiality requirements, and security standards.
Below you will find a list of selected recipients of personal data that we consider important to mention. Not all of our brands and Services use all of these partners. For specific third-party recipients of data, check the brands’ privacy center with information for the respective Service you use. You can also directly contact us to learn more about the third-party recipients of your personal data.
Last updated: April 28, 2026
| Third party | Category | Location |
|---|---|---|
| Adjust | Third-party analytics (user acquisition) | Germany |
| Adobe Analytics | Third-party analytics (product analytics) | USA, India |
| Akamai Technologies GmbH | CDN / software distribution and update | Global |
| Amazon Web Services | Cloud / infrastructure provider | Global |
| Amplitude | Third-party analytics (user behaviour) | USA |
| Apple (Apple ID) | Third-party login provider | USA, EU |
| Apple Store | Payment processor for mobile apps | USA, Ireland |
| Appriss | Identity services fulfillment | USA |
| AppsFlyer | Third-party analytics (user acquisition) | Germany |
| Ask.com | Browser extension for selected products | USA |
| Aucera | Call center telesales | Data not stored locally |
| AWIN AG | Affiliate marketing – campaign data | Germany |
| Bing | Browser extension for selected products | Global |
| Broadcom | Security services fulfillment | USA |
| Civilized Discourse Construction Kit, Inc. | Forum hosting provider | USA (primary), EU (Ireland) |
| Cleverbridge | Payment processor | Germany, USA, Japan, Taiwan, Malta |
| Concentrix | Call center support | Data not stored locally |
| Constella (4iQ) | Identity services fulfillment | USA |
| DataX | Identity services fulfillment | USA |
| Early Warning Systems (EWS) | Identity services fulfillment | USA |
| Equifax | Identity services fulfillment | USA |
| Social / internet platform (links/APIs) | USA, Ireland, Singapore | |
| Third-party login provider | USA, Ireland | |
| Facebook Analytics | Third-party analytics (user behaviour) | USA, Ireland |
| Firebase Analytics | Third-party analytics (user behaviour, A/B testing, predictions) | USA, Ireland |
| Firebase Crashlytics | Third-party analytics (crash reporting) | USA, Ireland |
| Foundever | Call center support | Data not stored locally |
| Google (account / login) | Third-party login provider | Global |
| Google Analytics | Third-party analytics (user behaviour) | USA, Ireland |
| Google CCAI | Customer support services | USA |
| Google Cloud Platform | Cloud / infrastructure provider | EEA storage |
| Google Play Store | Payment processor for mobile apps | USA, Ireland |
| Google DialogFlow | Automated Telephony platform | USA |
| HockeyApp (Microsoft) | Third-party analytics (crash reporting) | USA, Ireland |
| Hotjar | Third-party analytics (user behaviour) | EU, USA |
| HubSpot | Content management and marketing/web experience services | USA / Germany |
| Infrascale | Cloud backup services for selected products | Global |
| Social / internet platform (links/APIs) | USA, Ireland, Singapore | |
| Intelepeer | Auto-dialer for customer voice communications | USA |
| Ivanti Inc. | Software distribution / update tools | USA |
| LexisNexis | Identity services fulfillment | USA |
| Social / internet platform (links/APIs) | USA, Ireland | |
| Logentries (Rapid7) | Third-party analytics (user behaviour) | USA |
| Loggly (Solar Winds/Loggly) | Third-party analytics (server-side logging / troubleshooting) | USA |
| LogMeIn | Remote Desktop for troubleshooting | USA |
| Melissa Data | Identity services fulfillment | USA |
| Microsoft Azure | Cloud / infrastructure provider | Global |
| Mixpanel / Mixpanel Inc. | Third-party analytics (user behaviour; functionality/UX optimization) | USA |
| Nexway | Payment processor | Germany, France, USA |
| Oracle RightNow | Email communications | USA |
| Paypal (Braintree) | Payment processor | US, Ireland |
| Pembroke Privacy Ltd | External Data Protection Officer | Ireland |
| Prove | Identity services fulfillment | USA |
| Qualfon | Call center support | Data not stored locally |
| Qualtrics | Experience management / survey platform | USA, Ireland, UK |
| Salesforce (SFDC) | CRM platform service provider | Global |
| Singular | Third-party analytics (user acquisition) | USA |
| Sinope GmbH | Sales partnership | Germany |
| Snapchat | Social / internet platform (links/APIs) | USA, Singapore, EU |
| Softline | Payment processor | Cyprus |
| Sprout Social | Social media platform for customer support | USA |
| SpyCloud | Dark web monitoring | USA |
| Survey Monkey Europe UC | Survey platform | USA (primary), Ireland, Canada |
| Teleperformance | Call center support | Data not stored locally |
| TikTok | Social / internet platform (links/APIs) | USA, Singapore, Malaysia, EU |
| TransUnion | Identity services fulfillment | USA |
| Twilio | SMS and email communications | USA |
| Social / internet platform (links/APIs) | USA, Ireland, Switzerland | |
| VWO | Third-party analytics (user behaviour / A-B testing) | India |
| Yodlee | Identity services fulfillment | USA |
| YouTube | Social / internet platform (links/APIs) | Global |
| Zendesk | Customer satisfaction survey and support | USA, EU |
| ZeroFox | Identity services fulfillment | USA |